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Effective Date: December 1, 2025
Last Updated: November 27, 2025

The Reno First Foundation (“Reno First,” “the Foundation,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (www.renofirst.org), engage with our programs, donate, become a member, participate in our hackathons or awards programs, or otherwise interact with us.

By accessing our website or providing us with personal information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide Directly

When you engage with the Reno First Foundation, you may provide:

Contact details: Name, email address, phone number, mailing address.
Membership details: Tier selection, communication preferences.
Donation details: Amount, method, transaction information (via our payment processor—no full credit card details are stored on our servers).
Event and Hackathon registrations: Background, skills, project submissions, portfolios, team information.
Artist submissions: Creative proposals, files, descriptions, bios, links, and supporting materials for the Underwater Experience or other art activations.
Volunteer applications: Skills, interests, availability, emergency contact information.
Communications: Emails, form submissions, social media messages, survey responses.

1.2 Information We Collect Automatically

When you visit our website, we may automatically collect:

Device information: IP address, browser type, operating system.
Usage data: Pages visited, referring URLs, time spent, click actions.
Cookies and tracking technologies: Used for site functionality, analytics, and user experience improvements.

1.3 Information from Third Parties

We may receive information from:

Payment processors (e.g., Stripe, PayPal): Limited transaction metadata.
Event or registration platforms (e.g., Eventbrite, GoHighLevel): Form inputs and attendance records.
Social media (e.g., Facebook, Instagram, LinkedIn): Public profile information if you interact with our accounts.
Partner organizations collaborating with us on hackathons, awards, or art programs.

2. How We Use Your Information

The Reno First Foundation uses collected information for:

Membership management and communications.
Processing donations and sending receipts or tax documentation.
Administering events, hackathons, talent programs, and the Reno First Awards.
Artist selection processes, including public display of selected works.
Providing updates about programs, news, and community opportunities.
Responding to inquiries, support requests, or feedback.
Improving website functionality and user experience.
Maintaining legal, financial, and operational records.
Sending optional newsletters, marketing communications, and fundraising appeals (you may unsubscribe at any time).

We do not sell, rent, or trade personal information to third parties.

3. How We Share Information

We may share information only under the following circumstances:

3.1 Service Providers

Trusted vendors who perform functions on our behalf, such as:

Payment processors
Email service providers
Event management tools
Cloud hosting and data storage providers
Marketing and analytics platforms

These providers have access only to the data necessary to perform services for us and must adhere to privacy and confidentiality standards.

3.2 Program Partners

For events, hackathons, awards, or art initiatives, we may share:

Team rosters
Submission information
Public-facing content (e.g., artist bios, finalist announcements)

We share only what is required for the program’s operation, selection process, or community visibility.

3.3 Legal Compliance

We may disclose information if required:

By law, regulation, subpoena, or court order
To protect the safety and rights of participants, the Foundation, and the public
To support fraud detection, security, or incident response

3.4 Organizational Transitions

If Reno First undergoes restructuring, merger, or dissolution, your information may be transferred to a successor nonprofit organization aligned with our mission.

4. Donations and Financial Information

We do not store complete credit card numbers, bank information, or sensitive payment credentials. All donation transactions are handled securely by third-party processors compliant with PCI-DSS standards.

We retain donation history only for tax reporting, internal accounting, donor recognition (if applicable), and legal compliance.

5. Cookies & Tracking Technologies

We may use:

Essential cookies (site functionality)
Analytics cookies (Google Analytics or similar)
Performance cookies
Session identifiers

You may disable cookies through your browser settings, though some site features may not function properly without them.

6. Children’s Privacy

Reno First Foundation does not knowingly collect personal information from children under 13 without parental consent.

Youth participants in workshops, hackathons, or educational programs must have a parent or guardian complete registration.

If we discover we have inadvertently collected child data without proper consent, we will delete it promptly.

7. Data Security

We employ reasonable administrative, technical, and physical security measures to protect your information, including:

Encrypted data transmission (HTTPS)
Access controls and authentication
Vendor due diligence
Regular system updates and monitoring

However, no electronic transmission or storage system is ever fully secure. By interacting with us, you acknowledge that we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary for:

Program operations
Legal compliance
Accounting records
Donor acknowledgment
Auditing and reporting

When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Request correction or update of inaccurate data
Request deletion of your information
Restrict or object to certain data uses
Opt out of marketing communications
Withdraw consent for optional processing

Requests may be made via email to privacy@renofirst.org. Verification may be required for security purposes.

10. International Users

Reno First Foundation is based in the United States. If you access our website or submit information from outside the U.S., your data will be transferred to and processed in the United States, where laws may differ from those of your jurisdiction.

By interacting with us, you consent to that transfer.

11. Third-Party Links

Our website may contain links to external websites or services operated by third parties. We are not responsible for the content, privacy practices, or security of any external site.

We encourage users to review third-party privacy policies before providing personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational changes, legislative updates, or best practices. Revised versions will include an updated effective date.

Continued use of our website or participation in programs after changes constitutes acceptance of the revised policy.

13. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal information, contact:

Reno First Foundation
Email: privacy@renofirst.org
Website: www.renofirst.org
Mailing Address: 450 Sinclair St., Reno NV 89501